Related Stories

Billing and Collections: A Process, Not a Task - 08/07/2025

Revenue cycle procedures begin with efficient appointment scheduling and end with payment for billed charges. By attending carefully to each step of the revenue cycle process, you can eliminate problems that may cause your practice to lose money.

Patient Notification During Practice Transition - 08/07/2025

Patient Notification During Practice Transition

How to Handle Patient Confrontations - 08/05/2025

Try this three-step assertive response to patients who become angry,stubborn, manipulative,and even abusive.

Use Exit Interviews to Boost Employee Retention - 08/05/2025

Use Exit Interviews to Boost Employee Retention

Try These Budget-Friendly Ways to Motivate Your Staff - 08/05/2025

Employees value many things as much as — maybe even more than — the amount of money you pay them. Respect, recognition, and pride in what they do are basic but powerful motivators. Here are some no-cost, low-cost ways to help your staff bloom.

Top Three Reasons Embezzlement Occurs - 08/05/2025

Medical practices suffer from one of the highest embezzlement rates of all service industries.Several factors can contribute to embezzlement. The top three are opportunity, pressure, and rationalization.

Preventing Embezzlement - 08/05/2025

Preventing Embezzlement

PAs and APRNs: How Do These Midlevels Differ? - 08/05/2025

Physicians interested in hiring a midlevel practitioner for their practice sometimes wonder whether they should hire a physician assistant or an advanced practice registered nurse. Here’s the basic difference between the two.

Interview Candidates the Smart Way - 08/05/2025

When interviewing candidates for your practice staff, it’s a good idea to work from prepared questions. Here’s why.

Eight Reasons Your New Employee Didn’t Work Out - 08/05/2025

Hiring the right employee isn’t an easy job, nor a particularly fun one. You don’t want to do it all over again in a couple of months because your recent new hire didn’t work out. If that happened to you, here are some things you may have done wrong.

Data Provides Benchmark for Staff Salary Levels - 08/05/2025

Data provides benchmark for staff salary levels

Job Descriptions: More Than Just for Hiring - 08/05/2025

Hiring a new employee? Start by writing a job description. Here’s what to include and how it can work for you beyond the hiring process.

OIG Tips for Recognizing Questionable Consultants - 08/04/2025

OIG Tips for Recognizing Questionable Consultants

What’s a Good Way to Measure Physician Productivity? - 07/29/2025

An effective way to measure physician productivity is in relative value units (RVUs). Monitoring physician productivity can be one element in tracking a practice’s financial health.

Articles and Papers on Legal Issues - 05/22/2025

Articles And Papers-Misc. Medical Records

Risk Management - 03/20/2025

Practice e-Tips on Risk Management

When It Rains (and Pours) … - 03/19/2025

According to news reports, nearly half of Texas was under flood watches or warnings at the beginning of June 2016. Does your practice have a policy for inclement weather and similar disaster or emergency conditions?

What’s Your Policy for Unused Paid Time Off? - 03/19/2025

Do any state laws govern how to handle unused paid time off when an employee leaves our practice?

Use Telephone Scripts for Best First Impression and Efficiency - 03/19/2025

One way to ensure a consistent experience for callers to your practice is the use of standard telephone scripts, or outlines for more complex calls.

Practice E-Tips on Human Resources - 03/17/2025

E-Tips on Human Resources

These Workplace Posters Should Be on Your Walls - 09/03/2024

Along with any decorative prints or motivational signs that might adorn the walls in the employees-only areas of your practice, posters about up to a dozen lawsmust be on display.

The Secret Handshake: TMA Experts Identify Medical Documentation Missteps - 05/06/2024

TMA experts help identify medical documentation missteps that may lead to payment and prior authorization denials.

Staff Recruitment - 01/22/2024

Personalized recruiting of qualified staff for front office, billing, clinical, and management positions. We provide assistance with job descriptions, résumé review and evaluation, reference and background checks, on-site interviews and training.

Revenue Cycle Assessment Training - 01/22/2024

A TMA consultant will provide training to assist the practice in developing policies and procedures for effective billing and collections processes.

Revenue Cycle Assessment - 01/22/2024

A TMA consultant will conduct a review of your business office operations that focuses on front desk procedures, billing, collections and revenue cycle improvement. We will identify opportunities for improvement of billing processes and procedures.