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Enhancing the Office Experience for Your Patients - 08/30/2023

Enhancing the Office Experience for Your Patients


Practice E-Tips on Human Resources - 08/30/2023

E-Tips on Human Resources


PAs and APRNs: How Do These Midlevels Differ? - 08/30/2023

Physicians interested in hiring a midlevel practitioner for their practice sometimes wonder whether they should hire a physician assistant or an advanced practice registered nurse. Here’s the basic difference between the two.


Practice e-Tips on Technology - 07/25/2023

TMA Practice e-Tips on issues such as electronic medical records (EMRs), and buying technology for your practice.


Patient-Physician Electronic Communication - 07/20/2023

Patient-Physician Electronic Communication, Report of the Council on Communication to the House of Delegates, May 2003


Help Patients Make Wise Choices About Treatment Options - 07/20/2023

Tools are emerging to help physicians overcome the time constraints that can preempt discussions with patients.


TMA Member Benefits: Future Proof - 07/19/2023

TMA Member Benefits: Future Proof In the past year, cyberattacks on healthcare facilities have increased by 35%. The cost of a breach can average of $402 per compromised record, plus fines. TMA makes robust security for your practice easy through education and services designed to manage the worst technology risks.


Texas Physicians Push to Improve Health Care for LGBTQ Patients - 06/28/2023

Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ) patients face unique barriers that put them at greater risk for mental and physical health problems. Often, their health disparities result from a lack of family support, public prejudice, and fear of the health care system. Texas physicians have launched a new workgroup and are adapting their practices to treat this underserved population.


Top Three Reasons Embezzlement Occurs - 10/11/2022

Medical practices suffer from one of the highest embezzlement rates of all service industries.Several factors can contribute to embezzlement. The top three are opportunity, pressure, and rationalization.


Difficult to Keep Front Office Staff? - 10/11/2022

Difficult to keep front office staff?


Did That Employee Quit, or Did You Fire Her? - 10/11/2022

The question of whether an employee quit or was fired is very important if the ex-employee files for unemployment benefits. It determines who has the burden of proof in the case. These tips from the Texas Workforce Commission can help you keep the onus of proof off you.


Can I Refuse to Hire a Smoker to Work in My Practice? - 10/11/2022

The Texas Workforce Commission recommends addressing your concerns through policy.


Do Appointments Establish a Patient-Physician Relationship? - 10/07/2022

When a new patient makes an appointment with my office, does that establish a patient-physician relationship between the patient and me?


Avoid Prescribing Pitfalls - 10/07/2022

Signing a prescription means you have a patient-physician relationship and all that goes with it. Follow these tips to avoid being taken in by a drug-seeking patient.


Training Under OSHA’s Bloodborne Pathogens Standard - 10/07/2022

The Occupational Safety and Health Administration says you have to train all employees with occupational exposure to blood or other potentially infectious materials. Here is clarification about how that regulation translates into practice in a medical office.


Notice to Patients on the Departure of a Physician - 10/07/2022

When a physician departs a group, the practice should consider the issue of continuity of care for patients. The Texas Medical Board (TMB), in an attempt to address this, adopted regulations that must be followed whenever a physician leaves a group. This applies to physicians who are partners, members, or employees of the group.


Four Bill-Collecting Tips for New (or Any) Practices - 02/01/2022

Starting a practice can be daunting, and one challenge often overlooked is making sure you get paid. Although only a small number of patients will not pay you, or will pay slowly, they can hurt your bottom line. Writing off thousands of dollars in charges should not be an option.


Stop Embezzlement Before It Starts - 10/28/2021

Embezzlement occurs in medical practices more often than you might think. Follow these tips to reduce the potential for cash embezzlement in your practice.


Patient Notification During Practice Transition - 10/28/2021

Patient Notification During Practice Transition


Sixteen Ways to Save Money in Your Practice - 09/23/2021

Looking for ways to trim practice expenses? Here are some easy suggestions for saving a little here and a little there. It can add up.


Ten Tips for Effective Voice-Mail Messages - 09/23/2021

Voice mail is a great tool, but it can waste time and cause frustration if you don’t use it wisely. Follow these tips for leaving effective voice-mail messages every time.


How to Handle Patient Complaints - 09/23/2021

When a patient raises a complaint, the staff’s best course of action is a coherent, concise response that preserves patient confidence and satisfaction.


Maintain an Attitude of Respect and Helpfulness Toward Patients - 09/23/2021

Maintain an Attitude of Respect and Helpfulness Toward Patients


Why You Should Conduct Background Checks - 09/17/2021

Starbucks does it. The company routinely conducts a background check when it makes a tentative job offer to any candidate for employment. Medical practices should do so, too.


Eight Reasons Your New Employee Didn’t Work Out - 09/17/2021

Hiring the right employee isn’t an easy job, nor a particularly fun one. You don’t want to do it all over again in a couple of months because your recent new hire didn’t work out. If that happened to you, here are some things you may have done wrong.