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What Are HIPAA Transaction and Code Sets Standards? - 03/20/2025

Learn about the HIPAA Transactions and Code Sets Rule that standardizes electronic data interchange (EDI) transactions for submitting, processing, and paying claims. Has your practice met the required standards?


When It Rains (and Pours) … - 03/19/2025

According to news reports, nearly half of Texas was under flood watches or warnings at the beginning of June 2016. Does your practice have a policy for inclement weather and similar disaster or emergency conditions?


What’s Your Policy for Unused Paid Time Off? - 03/19/2025

Do any state laws govern how to handle unused paid time off when an employee leaves our practice?


Use Telephone Scripts for Best First Impression and Efficiency - 03/19/2025

One way to ensure a consistent experience for callers to your practice is the use of standard telephone scripts, or outlines for more complex calls.


20 Everyday HIPAA Tips - 03/17/2025

 The goal of HIPAA is to make sure the protected health information you are responsible for or come into contact with remains confidential, secure, and available when you need it. Here are basic steps every practice can take to help make this happen.  


FTC Mandates Vendors Notify Patients of Breaches in Health Information - 11/07/2024

The Federal Trade Commission has amended its Health Breach Notification Rule to require vendors of personal health records and related entities not covered by HIPAA to notify individuals, the FTC, and, at times, the media, when a breach in protected health information occurs. The change will take effect July 29.


Physicians Can Delegate Breach Notifications to Change Healthcare Following Cyberattack - 06/26/2024

The U.S. Department of Health and Human Services’ Office of Civil Rights announced  May 31 that covered entities – such as health plans, health care clearinghouses, and physicians – affected by privacy breaches stemming from the February cyberattack on Change Healthcare and its parent corporation UnitedHealth Group may delegate breach notifications to both companies.


HIPAA and Medical Power of Attorney - 03/20/2024

Does the HIPAA Privacy Rule change the way in which a person can grant another person medical power of attorney?


Stop Paying to Get Paid - 02/28/2024

Did you know you don’t have to accept health plan payment via virtual credit card? You have a right to request direct deposit.


Feds Update HIPAA Security Risk Assessment Tool - 11/01/2023

To aid small- and medium-sized practices in complying with the HIPAA Security Rule, federal officials have updated their risk assessment tool designed to help practices identify areas where electronic  protected health information (ePHI) is at risk.


PAs and APRNs: How Do These Midlevels Differ? - 08/30/2023

Physicians interested in hiring a midlevel practitioner for their practice sometimes wonder whether they should hire a physician assistant or an advanced practice registered nurse. Here’s the basic difference between the two.


New Texas Law Shortens Data Breach Notification Period - 08/21/2023

Texas physician practices and other health care facilities soon will be required to give more timely and public notice of any breaches of computerized data, including electronic health records and billing information.


HIPAA Security Rule: Move It to Top of Mind - 08/07/2023

Problems with HIPAA Security Rule safeguards, both administrative and technical, continue to fall among the top five HIPAA security issues the U.S. Department of Health and Human Services identifies each year.


Security Risk Analysis for HIPAA — and Medicare/Medicaid? - 08/07/2023

Do you need to conduct a security risk analysis or review of your practice in the next 72 days?


Your Photocopier May Be a Security Risk - 08/07/2023

Don’t let this happen to you! A health plan paid a huge fine after it returned leased copiers that held protected health information.


Top Three Reasons Embezzlement Occurs - 10/11/2022

Medical practices suffer from one of the highest embezzlement rates of all service industries.Several factors can contribute to embezzlement. The top three are opportunity, pressure, and rationalization.


Did That Employee Quit, or Did You Fire Her? - 10/11/2022

The question of whether an employee quit or was fired is very important if the ex-employee files for unemployment benefits. It determines who has the burden of proof in the case. These tips from the Texas Workforce Commission can help you keep the onus of proof off you.


Can I Refuse to Hire a Smoker to Work in My Practice? - 10/11/2022

The Texas Workforce Commission recommends addressing your concerns through policy.


Notice to Patients on the Departure of a Physician - 10/07/2022

When a physician departs a group, the practice should consider the issue of continuity of care for patients. The Texas Medical Board (TMB), in an attempt to address this, adopted regulations that must be followed whenever a physician leaves a group. This applies to physicians who are partners, members, or employees of the group.


Four Bill-Collecting Tips for New (or Any) Practices - 02/01/2022

Starting a practice can be daunting, and one challenge often overlooked is making sure you get paid. Although only a small number of patients will not pay you, or will pay slowly, they can hurt your bottom line. Writing off thousands of dollars in charges should not be an option.


Sixteen Ways to Save Money in Your Practice - 09/23/2021

Looking for ways to trim practice expenses? Here are some easy suggestions for saving a little here and a little there. It can add up.


Why You Should Conduct Background Checks - 09/17/2021

Starbucks does it. The company routinely conducts a background check when it makes a tentative job offer to any candidate for employment. Medical practices should do so, too.


Eight Reasons Your New Employee Didn’t Work Out - 09/17/2021

Hiring the right employee isn’t an easy job, nor a particularly fun one. You don’t want to do it all over again in a couple of months because your recent new hire didn’t work out. If that happened to you, here are some things you may have done wrong.


Interview Candidates the Smart Way - 09/08/2021

When interviewing candidates for your practice staff, it’s a good idea to work from prepared questions. Here’s why.


Try These Budget-Friendly Ways to Motivate Your Staff - 09/08/2021

Employees value many things as much as — maybe even more than — the amount of money you pay them. Respect, recognition, and pride in what they do are basic but powerful motivators. Here are some no-cost, low-cost ways to help your staff bloom.