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Sixteen Ways to Save Money in Your Practice - 09/23/2021

Looking for ways to trim practice expenses? Here are some easy suggestions for saving a little here and a little there. It can add up.


Communicating With Patients Who Are Deaf or Hard of Hearing - 09/23/2021

The Americans With Disabilities Act requires you do whatever necessary to ensure “effective communication” with deaf or hard-of-hearing patients. Here are some tips to help you do this.


Ten Tips for Effective Voice-Mail Messages - 09/23/2021

Voice mail is a great tool, but it can waste time and cause frustration if you don’t use it wisely. Follow these tips for leaving effective voice-mail messages every time.


Why You Should Conduct Background Checks - 09/17/2021

Starbucks does it. The company routinely conducts a background check when it makes a tentative job offer to any candidate for employment. Medical practices should do so, too.


Eight Reasons Your New Employee Didn’t Work Out - 09/17/2021

Hiring the right employee isn’t an easy job, nor a particularly fun one. You don’t want to do it all over again in a couple of months because your recent new hire didn’t work out. If that happened to you, here are some things you may have done wrong.


Interview Candidates the Smart Way - 09/08/2021

When interviewing candidates for your practice staff, it’s a good idea to work from prepared questions. Here’s why.


Try These Budget-Friendly Ways to Motivate Your Staff - 09/08/2021

Employees value many things as much as — maybe even more than — the amount of money you pay them. Respect, recognition, and pride in what they do are basic but powerful motivators. Here are some no-cost, low-cost ways to help your staff bloom.


Paying Employees for Lunch Break - 09/08/2021

Does your practice have clear policies regarding rest and meal breaks for hourly (nonexempt) employees?


Top Three Reasons Embezzlement Occurs - 09/08/2021

Medical practices suffer from one of the highest embezzlement rates of all service industries.Several factors can contribute to embezzlement. The top three are opportunity, pressure, and rationalization.


Four Bill-Collecting Tips for New (or Any) Practices - 05/14/2021

Starting a practice can be daunting, and one challenge often overlooked is making sure you get paid. Although only a small number of patients will not pay you, or will pay slowly, they can hurt your bottom line. Writing off thousands of dollars in charges should not be an option.


I Think I'll Wait: Talking Through Vaccine Hesitancy - 05/02/2021

How to validate patients’ concerns and promote COVID-19 vaccination.


Relief Package Extends Employee Health Insurance Benefits: What You Should Know - 04/21/2021

If your practice has had to terminate or reduce staff hours – causing them to lose their health insurance benefits – the latest federal COVID-19 relief package includes an extension of COBRA benefits that allows employees to stay on a company-sponsored health plan through September.


Ask the Expert About: Human Resources Issues During the Pandemic - 04/01/2021

Don’t miss the next edition of the Texas Medical Association’s “Ask the Expert” virtual series – Human Resources and Employment Issues in the COVID Era – scheduled for 6 pm (CT) Thursday, April 8.


Learn Effective Communication Skills During Free Live Webinar - 02/12/2021

If you would like a deeper understanding of how to communicate effectively, tune in to the Texas Medical Association virtual webinar: Communicating Across Barriers. The webinar, which is accredited for CME, is scheduled for 6 to 7 pm (CT) Thursday, Feb. 25


Your Latest COVID-19 Medical Personnel Questions Answered - 01/28/2021

TMA's updated Frequently Asked Questions (FAQ) document can help guide you through any concerns you might have about expanded medical leave, paid sick leave, or complying with other regulations regarding personnel.


Tips and Strategies for Managing Remote Staff - 07/31/2020

If your practice is considering letting staff work remotely – or if it already has employees who do – the Texas Medical Association has created a course that provides tips and strategies to successfully manage those employees.


Dedicated Cellular Network Open to Physicians Responding to COVID-19 - 03/24/2020

Physicians and other licensed health care professionals are now eligible to join FirstNet, the nation’s only public safety wireless broadband network.


Changes Coming to Certain Informed Consent Forms - 01/02/2020

The Texas Medical Disclosure Panel has adopted changes to two informed consent forms, which will take effect at the beginning of 2020. The panel made amendments to its Disclosure and Consent for Medical Care and Surgical Procedures form and its Disclosure and Consent for Hysterectomy form.


Don’t Hold Patient Credit Balances Past 30 Days - 12/11/2019

Have lingering patient credit balances on your books? Here’s how the law says to handle them.


Anson Jones Awards Has a Category for You - 10/09/2019

Do you write a medical column for your local newspaper? Or host a health show on the radio, or maybe do a weekly medical segment on the local television news, or host a health care blog? If so, showcase your talents! Enter the TMA Anson Jones, MD, Awards program in the Physician Excellence in Reporting category.


Is Your Staff as Sharp as Your Scalpel? - 10/01/2019

Do your staff’s communication skills support patient treatment, your reputation, and the livelihood of your business? The Texas Medical Association’s new publication, Rx for Success: Patient-Centered Communication for Physicians, Managers, and Staff, is designed to help practice teams develop the responsive, reliable, and empathic communication skills that patients expect and deserve.


Patient-Physician Electronic Communication - 05/30/2019

Patient-Physician Electronic Communication, Report of the Council on Communication to the House of Delegates, May 2003


These Five Stages Define Colleague Relationships - 11/15/2018

Healthy workplace relationships are born of mutual trust. This applies to your peers, superiors, and the people you manage. As these relationships evolve, you have to work at keeping them productive and fulfilling, especially once the getting-to-know-you phase has come and gone.


Can You Recognize Embezzlement Red Flags? - 06/28/2018

It happens again and again: A physician is blind-sided by the discovery that a long-time, trusted employee has had his or her fingers in the practice till for several years. Often in retrospect, the signs were there, if only the physician had recognized them.


Does a Medical Home Still Truly Exist? - 04/04/2018

Does a medical home truly exist today? That question was the subject of a dialogue recently between two Texas physicians.