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Billing, Coding, and Payment Resources

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  • Meet Your Payment Specialists

    • Carra Benson, MS, CPC, CPMA, CDEO, PPMC, PACS serves as director of physician payment services and has approximately 20 years of experience in health care, working with physician practices and in hospital systems. Her expertise includes revenue cycle management, coding and documentation audits, credentialing, dispute resolution, and business office operations. She holds a master’s degree in interdisciplinary studies from Oklahoma State University and is certified as a professional coder, medical auditor, and documentation expert for outpatient services by the American Academy of Professional Coders. Ms. Benson also received her certification in principles of practice management from the Medical Group Management Association and her prior authorization certification from the Accreditation Council for Medical Affairs.
    • Mary Fox, CPC, serves as manager of physician payment services with more than 20 years of experience working with medical billing, coding, and credentialing spanning multiple specialties. Having had the opportunity to work in all aspects of the medical billing cycle, she is equipped with critical working skills and expertise to assist in claims resolution and staff education. She holds a bachelor's degree from The University of Texas at Austin and is certified as a professional coder by the American Academy of Professional Coders.
    • Alexis Harvey, CPC-A, is a physician payment service coordinator. She specializes in advocating for and educating physicians and their staff about current and emerging issues involving coding, billing and payment transactions. She is dedicated to helping physicians optimize practice profitability and operational efficiency, using her analytical skills and customer service experience to support their success. Alexis holds a Certified Professional Coder Apprentice (CPC-A) designation from the American Academy of Professional Coders and has completed the Schreiner University Medical Billing and Coding Program.