TMA Practice Consulting

Meet Your Consultants

Bridget McPhillips, MBA, MAHS, serves as vice president of the TMA Division of Membership and Business Development. Ms. McPhillips has expertise in strategic planning, network development, managed care, marketing, and business development.

Heather Bettridge, BA, CPC, CPMA, serves as associate vice president of TMA Practice Management Services. Her approximately 20 years' of diverse health care experience includes business and educational program development, practice operations, human resource management, coding and documentation audits, financial analysis, and new practice setups. Contact Heather Bettridge.

Yvonne Mounkhoune, RN, BSN, MA, PCMH CCE, is a practice management consultant with more than 20 years’ experience in various health care settings including primary and urgent care practices, hospital, rehabilitation, and home health. Her expertise includes medical practice quality initiatives, patient-centered medical home certification, chronic disease management, EHR utilization, case management, and quality metric analytics and outcome reporting. Contact Yvonne Mounkhoune.

Carra Benson, MS, CPC, CDEO, CPMA, CDEO, is a practice management associate with approximately 20 years’ experience in health care, working with physician practices and in hospital systems. Her expertise includes revenue cycle management, coding and documentation audits, credentialing, staff training, and practice operations. Contact Carra Benson.

Mollie Mailman, MBA, is a practice management consultant with 10 years’ experience in healthcare, working within hospitals and specialty-based outpatient practices. Her expertise includes financial reporting and analysis, budget forecasting, productivity optimization, operational efficiencies, and strategic planning. Contact Mollie Mailman.