TMA Practice Consulting

Meet Your Consultants

Bridget McPhillips, MBA, MAHS, serves as vice president of the TMA Division of Membership and Business Development. Ms. McPhillips has expertise in strategic planning, network development, managed care, marketing, and business development.

Heather Bettridge, BA, CPC, CPMA, serves as associate vice president of TMA Practice Management Services. Her approximately 20 years' of diverse health care experience includes business and educational program development, practice operations, human resource management, coding and documentation audits, financial analysis, and new practice setups. Contact Heather Bettridge.

Yvonne Mounkhoune, RN, BSN, MA, is a practice management consultant with more than 20 years’ experience in various health care settings including primary and urgent care practices, hospital, rehabilitation, and home health. Her expertise includes medical practice quality initiatives, patient-centered medical home certification, chronic disease management, EHR utilization, case management, and quality metric analytics and outcome reporting. Contact Yvonne Mounkhoune.

Juliana Stanley, MBA, CMPE has more than 25 years’ experience in health care. She has worked as a practice manager for small physician practices and has consulted for solo practitioners and small group practices. Her expertise includes new practice setups, business operations, revenue cycle management, process improvement, and staff education and training. Ms. Stanley holds a master’s degree in business administration with an emphasis in health services management, and is certified as a medical practice executive by the American College of Medical Practice Executives. Contact Juliana Stanley.

Carra Benson, MS, CPC, CPMA, is a practice management associate with approximately 20 years’ experience in health care, working with physician practices and in hospital systems. Her expertise includes revenue cycle management, coding and documentation audits, credentialing, staff training, and practice operations. Ms. Benson holds a master’s degree in interdisciplinary studies from Oklahoma State University and is certified as a professional coder as well as a professional medical auditor by the American Academy of Professional Coders. Contact Carra Benson.