What’s Up on Your Walls?

Do you have all the required medical office workplace postings for patients and staff displayed in your practice location? Here is a rundown of what you should have up on your walls.

  For Patients 

  • Complaint procedure notice : Chapter 178 of the Texas Medical Board rules requires posting of this notice of complaint procedure in English and Spanish. The signs must be displayed prominently. (In addition, you must include the same wording with all bills for services, and/or place it on all registration forms, applications, or contracts.) 
  • You must post a billing disclosure notice, which informs patients that the practice's billing and charity care policies are available for review, in your practice location where patients will see it. 

For Employees

  • Practices are required to have applicable Texas and federal labor law postings visible to the staff. You can download all these notices from the Texas Workforce Commission Web site. 
  • You also can go to the U.S. Department of Labor Web site for the  federal labor law postings  required for small business and other employers. 

If you have questions about these notice requirements, contact TMA Knowledge Center at (800) 880-7955 or knowledge@texmed.org .

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