One way to help keep your practice operations squeaky clean and in compliance with fraud and abuse laws is to develop an internal set of warning indicators. These might include:
Significant changes in the number and/or types of claim rejections and/or reductions,
- Correspondence from carriers and insurers challenging the medical necessity or validity of claims,
- Illogical patterns or unusual changes in coding patterns or usage, and
- High volumes of unusual charge or payment adjustment transactions.
If any of these warning indicators become apparent, the practice should follow up with an internal assessment, and take corrective action, if necessary, as outlined in the practice’s compliance plan. This means both:
- “Setting things right” — for example, in the case of overpayments, prompt identification and repayment to the affected payer, or in the case of a potential criminal violation, referral or disclosure to an appropriate government authority or law enforcement agency; see the U.S. Health and Human Services Office of Inspector General’s (OIG’s) Practitioner Self-Disclosure Protocol (PDF).
- Making sure the violation isn’t compounded or repeated. Should the individuals involved be retrained, disciplined, or terminated
Avoiding fraud and abuse is a serious matter, as is knowing how to respond if a government audit flags your practice for an investigation. Fortunately, help is available.
In addition, TMA has a new seminar and a new book to help you understand what constitutes fraud and abuse — and how you can avoid such claims in your practice. Both offer continuing education credit, including ethics:
Published Aug. 28, 2012
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