Survey: Physicians’ Office Favored Over Retail Clinics, Urgent Care Centers
By Joey Berlin

Retail clinics and urgent care centers may be as ubiquitous as Whataburger or Subway these days, but physicians’ offices “remain the public’s favored site of care,” according to a recent survey by Morning Consult.

The 2,200 U.S. adults who took part in the survey chose physicians’ offices over retail health clinics and urgent care centers for five types of services: vaccinations, pharmacy services, wellness visits or physicals, blood work, and treatment for cold, flu or common illnesses. (See chart above.)

Physicians also came out ahead of retail clinics on the issue of trust.

Almost 60% of respondents said they have “a lot” of trust in their “primary doctor,” well ahead of the 24% who placed “a lot” of trust in the health care industry overall and the 15% who said the same about retail clinics. Age was a factor in trust levels: 77% of respondents 65 and older said they have a lot of trust in their primary doctor; 48% of those 18-34 said the same.

Last Updated On

June 23, 2021

Originally Published On

June 23, 2021

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