Coming Soon: TMA’s Updated Policies and Procedures Manual
By Joey Berlin


This may come as a surprise, but the policies and procedures manual sitting on your practice’s shelf, or stored in your cloud, could land you in serious trouble.

Why? There’s a chance it’s not tailored to your practice.

Your practice’s manual has to be customized to fit your practice’s unique needs. If it’s not, now is the time to fix that. To help you stay compliant, the Texas Medical Association soon will release the 2021 Policies and Procedures: Guide for Medical Practices.

The updated, revamped version includes a new template for your office; more LGBTQ-inclusive language; more robust clinical guidance; and new telemedicine and remote patient monitoring policies.

The policies held within your manual are important to the success of your practice and the care of your patients. It’s a guide to training staff consistently on how to handle day-to-day tasks, how to proceed in specific situations, and how to provide quality care. If it holds the same generic policies as it did when you purchased it, you will be held accountable for all of them – even if they don’t apply to your practice.

Another common problem: Many practices don’t have a manual, and it’s a requirement for the majority of payers. You read that right: If they decide to visit you on site and you lack a customized policies and procedures manual, they can terminate your contract.

TMA’s updated guide also includes a section dedicated to HIPAA policies and procedures, which – you guessed it – also must be customized.

Visit TMA’s Education Center to be notified when the new guide is released.

Last Updated On

June 09, 2021

Originally Published On

June 09, 2021

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Joey Berlin

Associate Editor

(512) 370-1393

Joey Berlin is associate editor of Texas Medicine. His previous work includes stints as a reporter and editor for various newspapers and publishing companies, and he’s covered everything from hard news to sports to workers’ compensation. Joey grew up in the Kansas City area and attended the University of Kansas. He lives in Austin.

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