Aetna is offering free online cross-cultural communication training for physicians, nurses, and health care professionals who care for Aetna members.
The resource, at www.aetna.com/provider , is a series of interactive online courses that teach health care professionals how to identify cross-cultural issues, conduct a culturally competent patient history and medical exam, work effectively with interpreter services, increase patient understanding of diagnosis and treatment options, and elicit greater patient cooperation and compliance with the prescribed treatment plan.
It has been approved for AMA PRA Category 1 Credit TM .
Action , Dec. 1, 2008
Last Updated On
June 16, 2010