Do you know if your staff effectively works your accounts receivable? Establishing goals for accounts receivable follow-up will enable you and your practice manager to better measure staff performance and analyze staffing needs.
Research shows 60 to 75 accounts can be followed up daily. This benchmark depends on the market and the degree of difficulty in working with the carriers. You may need to adjust those numbers for your practice.
If you need help with your billing and collections processes, a TMA consultant can perform a billing and collections assessment for your practice. Your consultant will provide detailed, written recommendations for ways to improve cash flow, increase collection rates, and increase staff efficiency.
For more information, or to request a proposal, e-mail TMA Practice Consulting , or call (800) 523-8776.
Action , July 16, 2008