Problems With Texas’ New Vital Statistics Registry Fixed, Official Says
By David Doolittle


The new TxEVER system should be operating smoothly after experiencing technical difficulties in the days after going live, an official with the Department of State Health Services (DSHS) said Friday.

If you weren’t already aware, DSHS on Jan. 1 rolled out the system for processing death and birth certificates that it says will be easier and more accurate.

The system replaced the Texas Electronic Register, which required physicians to fill out an electronic death certificate within five days of receiving it or face Texas Medical Board penalties. 

TxEVER will support all vital events operations, including reporting, registration, and amendments of births and deaths, health officials said.

Physicians had been experiencing several problems with the system, including passwords or PINs not working, or birth or death documents not printing.

The official said physicians could experience some problems, particularly if they had multiple TxEVER accounts.

The DSHS website lists some of the problems physicians could still face, with instructions on how to address them.

To prepare potential users to use the new system, DSHS will hold daily conference calls and online webinars throughout January. Check the DSHS website for a schedule of conference calls and webinars.

If you want more information on TxEVER webinars, and how to register, contact DSHS at TxEVER[at]dshs[dot]texas[dot]gov, call (512) 776-3010, or visit the DSHS website.

Last Updated On

January 07, 2019

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David Doolittle


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Dave Doolittle is editor of Texas Medicine and Texas Medicine Today. Dave grew up in Austin, where he attended culinary school as well as the University of Texas. He spent years covering Central Texas for the Austin American-Statesman newspaper. He is the father of two girls, a proud Longhorn, and an avid motorsports fan.

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