Membership Retention and Operations

Tools for planning and executing a successful renewal campaign.

New Member Packet:

Membership Certificate
Membership Brochure

To Send Personalized Renewal Links: 
-Go to TMA Report Server, Texmed Website Autologin Report 
-Enter ID number and click "View Report" 
-Select "Invoice" link and copy and paste into an email

Renewal Resources: 
2019 Member Services Renewal Invoice Back
2019 Legislative Renewal Invoice Back
Renewal Reminder - Email
Physician Thank You - Email and Follow-up
Resident Thank You - Email and Follow-ups  

Legislative Resources:
TMA Advocacy
Healthy Vision 2025 
TMA Lobbyist Assignments by Issue 
TMA 2019 Legislative Wins - Recap
TMA 2019 Legislative Wins - Infographic
TMA 2019 Legislative Wins - Comprehensive Summary 
Legislative Wins by Practice Specialty: Member Emails

Retention Tools: 
2019 Renewal Calendar
Non-Renewals Phone Script 
Common Membership Objections
Sample Non-Pay/Drop Letter
ROI Calculator:  ROI flyer - Solo Practice (PDF)   ROI flyer - Group Practice (PDF)

Last Updated On

January 17, 2020