Changes Coming to Newborn Screening Kits Return Policy

Starting Jan. 1, 2016, the Texas Department of State Health Services (DSHS) will issue a refund or credit for returned newborn screening specimen collection kits only if the kit is thought to be defective. 

The Texas Administrative Code states that "if the purchaser believes a kit(s) is defective, purchaser should immediately contact the department's laboratory in Austin. Kit(s) which are verified to be defective by the department can be returned for credit for future kit orders, as directed by the department." DSHS says credits toward future kit purchases will not be allowed for any other reason.

Action, Dec. 15, 2015

Last Updated On

December 14, 2015

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