Where Can I Get More Information About the Marketplace?

Nov. 6, 2014

Navigating the Affordable Care Act’s marketplace can be confusing, but several websites and hotlines are available to help you learn more about how to choose a health insurance plan and what to expect when signing up. In this week’s installment of “Hey, Doc,” TMA provides a list of reliable resources for Texans to learn more about the marketplace ahead of open enrollment on Nov. 15.  

Where can I get more information about the marketplace?

The federal government is running Texas’ exchange and serves as the main resource for information and enrollment. The following list includes resources we have found helpful in providing details on the insurance marketplace, what to expect, and how to sign up:

  • The federal government’s Healthcare.gov   and CuidadoDeSalud.gov has checklists, videos, and other resources to help you prepare for open enrollment, although actual plans and price comparisons won’t be available until Nov. 15. That’s when you’ll actually apply, too, but you can get ready now. A toll-free call center is available to help answer questions 24 hours a day, seven days a week at (800) 318-2596. Also, people in your local community known as navigators will be available to help with the enrollment process beginning in November.
  • Marketplace.cms.gov is another federal resource with explanations; checklists; and official forms, applications, and language materials.
  • Blue Cross and Blue Shield of Texas launched a campaign called Be Covered Texas to help Texans understand the federal health reform law and navigate the insurance marketplace in Texas. Call (866) 427-7492 Monday through Friday 8 am to 5 pm Central Time, or go online any time to BeCoveredTexas.org. The bilingual English-Spanish website offers materials like printable fact sheets on the marketplace and the health reform law, and checklists to get ready.
  • If you have questions about insurance you already bought in Texas or receive through your employer here, you can contact the Texas Department of Insurance at (800) 578-4677.
  • If you think you are eligible for Medicaid or Children’s Health Insurance Program, you can contact the Texas Medicaid Program at (800) 252-8263.

Below is TMA’s “Hey, Doc” content schedule through Nov. 26, 2014.

Week of Nov. 12: Who must enroll in the marketplace? What if I don’t? What are the penalties for not having health insurance? 

Week of Nov 19: What if I have insurance through my work or family? Do I have to buy insurance through the marketplace? What happens if my insurance company canceled my plan? Can I still keep it?

TMA is the largest state medical society in the nation, representing more than 47,000 physician and medical student members. It is located in Austin and has 112 component county medical societies around the state. TMA’s key objective since 1853 is to improve the health of all Texans.



Brent Annear
phone: (512) 370-1381
cell: (512) 656-7320
Brent Annear  



Marcus Cooper
phone: (512) 370-1382
cell: (512) 650-5336 
Marcus Cooper  

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Check out  MeAndMyDoctor.com for interesting and timely news on health care issues and policy. 

Last Updated On

March 14, 2018