ICD-10 and Your EHR Vendor

Your electronic health record vendor (EHR) will be an important partner in your transition to the ICD-10 coding system on Oct. 1, 2014.

The first thing to do is carefully read your contract with the vendor. Who is responsible for what in the necessary software upgrades? Do you have to pay for this, or is it included under your contract?

And that’s just the beginning. You have to manage your EHR vendor, not just wait for it to produce an upgrade, says Denny Flint of Complete Practice Resources (CPR) in a video interview with Heather Bettridge of TMA Practice Consulting. For example, set deadlines for testing and other milestones, and make sure the vendor adheres to them.

You also need to understand the formats and methodology the vendor is using for the upgrade to make sure it works for you. It must be documentation-driven, says Steve Arter of CPR. If code selections are not based on documentation, your claims may be subject to denial. Think beyond the Oct. 1, 2014, implementation date as well. You’ll inevitably want to tweak templates, pick lists, and other things once you get used to using ICD-10. Ascertain now how you and your vendor will handle this.

TMA Can Help

Achieving ICD-10 Implementation Success, TMA’s second ICD-10 seminar taught by Mr. Flint, is making its way across the state this month. Register now at a location near you. You’ll learn to assess code impact on your practice, conduct chart reviews, talk to vendors and payers, and much more.

Missed the first seminar? ICD-10 Now! How and Why is now available as an on-demand webinar. Also, be sure to bookmark www.texmed.org/ICD10 for news, tools, and education, including Q&A in the ICD-10 Video Vault.

Published Sept. 12, 2013

TMA Practice E-Tips main page