Physicians Can Report EHR, Vendor Issues

Have you had issues with your electronic health record (EHR) or the vendor? Are you concerned your patients' safety may be affected? The EHR Support Center is designed to collect data related to EHR products and to document potential or identified patient safety and usability issues.

The Texas A&M Health Science Center Rural and Community Health Institute has partnered with the PDR Network  to give physician an opportunity to report EHR-related patient safety events. Both are accredited patient safety organizations that seek to improve the quality and safety of health care. Data are entered into a protected database and used for research to find weak points in health care delivery.

EHR issues that you may want to report include problems with product applications, vendor-related difficulties, or contractual issues that resulted in a less-than-optimal or undesired outcome. The tool also enables physicians to report features of EHRs that they feel are best practices. Collection of the data will help improve patient safety and quality as physicians adopt, implement, and use EHRs.

Action, July 5, 2011