Related Stories

When It Rains (and Pours) … - 03/19/2025

According to news reports, nearly half of Texas was under flood watches or warnings at the beginning of June 2016. Does your practice have a policy for inclement weather and similar disaster or emergency conditions?


What’s Your Policy for Unused Paid Time Off? - 03/19/2025

Do any state laws govern how to handle unused paid time off when an employee leaves our practice?


Use Telephone Scripts for Best First Impression and Efficiency - 03/19/2025

One way to ensure a consistent experience for callers to your practice is the use of standard telephone scripts, or outlines for more complex calls.


Delegation of Duties - 02/18/2025

Use these resources to learn more about delegation of duties. 


PAs and APRNs: How Do These Midlevels Differ? - 08/30/2023

Physicians interested in hiring a midlevel practitioner for their practice sometimes wonder whether they should hire a physician assistant or an advanced practice registered nurse. Here’s the basic difference between the two.


Top Three Reasons Embezzlement Occurs - 10/11/2022

Medical practices suffer from one of the highest embezzlement rates of all service industries.Several factors can contribute to embezzlement. The top three are opportunity, pressure, and rationalization.


Did That Employee Quit, or Did You Fire Her? - 10/11/2022

The question of whether an employee quit or was fired is very important if the ex-employee files for unemployment benefits. It determines who has the burden of proof in the case. These tips from the Texas Workforce Commission can help you keep the onus of proof off you.


Can I Refuse to Hire a Smoker to Work in My Practice? - 10/11/2022

The Texas Workforce Commission recommends addressing your concerns through policy.


Notice to Patients on the Departure of a Physician - 10/07/2022

When a physician departs a group, the practice should consider the issue of continuity of care for patients. The Texas Medical Board (TMB), in an attempt to address this, adopted regulations that must be followed whenever a physician leaves a group. This applies to physicians who are partners, members, or employees of the group.


Protocols and Prescriptive Authority Agreements - 06/29/2022

In managing physician assistants and advanced practice registered nurses, what is the difference between a prescriptive authority agreement and a protocol? Do I need to have both?


Four Bill-Collecting Tips for New (or Any) Practices - 02/01/2022

Starting a practice can be daunting, and one challenge often overlooked is making sure you get paid. Although only a small number of patients will not pay you, or will pay slowly, they can hurt your bottom line. Writing off thousands of dollars in charges should not be an option.


May Nonphysician Practitioners Order DME? - 10/28/2021

Under what conditions may my physician assistant order durable medical equipment (DME)?


Employing Nonphysician Practitioners: Online Resources - 10/27/2021

The Texas Medical Association has a number of tools to help physicians manage nonphysician practitioners properly.


Sixteen Ways to Save Money in Your Practice - 09/23/2021

Looking for ways to trim practice expenses? Here are some easy suggestions for saving a little here and a little there. It can add up.


Why You Should Conduct Background Checks - 09/17/2021

Starbucks does it. The company routinely conducts a background check when it makes a tentative job offer to any candidate for employment. Medical practices should do so, too.


Eight Reasons Your New Employee Didn’t Work Out - 09/17/2021

Hiring the right employee isn’t an easy job, nor a particularly fun one. You don’t want to do it all over again in a couple of months because your recent new hire didn’t work out. If that happened to you, here are some things you may have done wrong.


Interview Candidates the Smart Way - 09/08/2021

When interviewing candidates for your practice staff, it’s a good idea to work from prepared questions. Here’s why.


Try These Budget-Friendly Ways to Motivate Your Staff - 09/08/2021

Employees value many things as much as — maybe even more than — the amount of money you pay them. Respect, recognition, and pride in what they do are basic but powerful motivators. Here are some no-cost, low-cost ways to help your staff bloom.


Paying Employees for Lunch Break - 09/08/2021

Does your practice have clear policies regarding rest and meal breaks for hourly (nonexempt) employees?


New Patient Visit Not “Incident-to” - 08/17/2021

If a new Medicare patient comes into the office and sees the physician assistant (PA) only, can we bill Medicare for the PA’s services as “incident to” the physician?


Relief Package Extends Employee Health Insurance Benefits: What You Should Know - 04/21/2021

If your practice has had to terminate or reduce staff hours – causing them to lose their health insurance benefits – the latest federal COVID-19 relief package includes an extension of COBRA benefits that allows employees to stay on a company-sponsored health plan through September.


Ask the Expert About: Human Resources Issues During the Pandemic - 04/01/2021

Don’t miss the next edition of the Texas Medical Association’s “Ask the Expert” virtual series – Human Resources and Employment Issues in the COVID Era – scheduled for 6 pm (CT) Thursday, April 8.


Should You Bill This Visit as “Incident to”? - 03/04/2021

A physician hires a nonphysician practitioner and establishes a standing delegation order for a specific course of treatment. … Read the rest of the scenario. Can you answer the billing question correctly?


Understanding “Incident to” Billing - 11/20/2020

Can my practice provide anticoagulation monitoring for a Medicare patient in our office as “incident to” a physician’s services? On the other hand, if we refer the patient to an anticoagulation monitoring clinic, can we still bill this service as “incident to”?


Tips and Strategies for Managing Remote Staff - 07/31/2020

If your practice is considering letting staff work remotely – or if it already has employees who do – the Texas Medical Association has created a course that provides tips and strategies to successfully manage those employees.