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Articles and Papers on Legal Issues - 01/29/2019

Articles And Papers-Misc. Medical Records


Can You Recognize Embezzlement Red Flags? - 06/28/2018

It happens again and again: A physician is blind-sided by the discovery that a long-time, trusted employee has had his or her fingers in the practice till for several years. Often in retrospect, the signs were there, if only the physician had recognized them.


Practice E-Tips on Human Resources - 11/15/2017

E-Tips on Human Resources


Did That Employee Quit, or Did You Fire Her? - 11/08/2017

The question of whether an employee quit or was fired is very important if the ex-employee files for unemployment benefits. It determines who has the burden of proof in the case. These tips from the Texas Workforce Commission can help you keep the onus of proof off you.


Your EHR Is Watching You - 10/31/2017

 Document, document, document. This is the mantra you follow carefully in creating your medical records. Bear in mind, though: Your electronic medical record is doing some documenting of its own.  


Verify Auditor Credentials - 10/20/2017

Be careful about who gets access to your medical records, and to which ones.


Cellphone Policy Minimizes Distractions - 10/19/2017

A few simple rules about using personal cellphones in a medical office can help each workday run efficiently and professionally.


Working Through the Generation Gap - 09/29/2017

The differences between the millennial generation and older generations isn’t black and white. The nuances are important to understand if you are looking to hire millennials for your office or to work with them on your health care team.


Who Will Run Your Practice If You Can’t? - 09/13/2017

You might have given thought to what would happen to your solo practice and your family in the event of your death, but what if you have a serious accident or illness and are unable to work for, say, several months?


Steering Clear of Trouble - 09/01/2017

Pharmacies that compound topical creams and gels of questionable or nonexistent efficacy and then bill insurance for huge amounts are a growing problem, especially in the Texas workers' compensation program. Sometimes, they convince physicians to play a part in their schemes, offering kickbacks or other inducements in exchange for referrals. It's a nasty business doctors need to know is out there — and strictly avoid.


Solve Conflict With These Four Steps - 08/31/2017

When patients’ emotions are high, their logic is low. To solve a conflict with a patient, you need lower the patient’s emotional level so you can negotiate a reasonable solution.


Practice Staff: The More You Give, the More You Get - 05/26/2017

As a small practice, your competition for good employees is stiff, and your need for highly productive, stable staff is great. To succeed on both fronts comes down to an important factor: You have to offer a salary and benefits that are competitive in your market.


Use Exit Interviews to Boost Employee Retention - 05/24/2017

Use Exit Interviews to Boost Employee Retention


Tips for Selecting a Quality Employee - 05/24/2017

Hiring the right people for your medical practice office staff can be challenging, but careful preparation for the interviews and evaluation helps. Follow these tips for successful hiring.


What Makes a Good Boss? - 05/17/2017

Answer the questions in this infographic to see if you’re great, good — or need to work on your leadership and management skills — plus, pick up a few good tips.


Our Free E-Book Can Help Improve Your Practice - 05/11/2017

Over the past eight years, we've packaged nuggets of vital practice management information into TMA Practice E-Tips . Now we're publishing the very best e-tips on the Internet as free TMA e-books.


When Drug Enforcement Agents Come Knocking - 05/02/2017

U.S. Drug Enforcement Administration agents turn up in your office wanting to ask you questions. They announce they have a right to inspect your records without warning. ...


How Physicians Can Help With Collections - 04/20/2017

Even if you have a business manager or office manager to “handle the money” for your practice, you, the physician, have an important role in billing and collections.


Houston Heart Surgeon Wins Millions in Defamation Claim - 04/06/2017

A Harris County jury has awarded $6.4 million in damages to a Houston cardiothoracic surgeon whom TMA supported in his years-long battle with Memorial Hermann Health System over a defamation claim.


Physical Therapy in a Physician’s Office - 03/16/2017

Is it legal for me or one of my employees to perform “physical therapy” within the confines of my medical practice office, or would that violate a licensing code?


Victory: Anthem-Cigna Merger Blocked by Court - 02/15/2017

In a significant win for organized medicine and the nation's patients, federal judge Amy Berman Jackson blocked the proposed Anthem-Cigna merger. She found that the merger would have substantially lessened competition for the sale of health insurance to national employers, resulting in higher prices and diminished prospects for innovation. Anthem Inc. planned to take over Cigna for $50 billion. American Medical Association findings show the Anthem-Cigna merger would enhance market power in 85 metropolitan areas within 13 states: California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, and Virginia.


Fraud, Waste, and Abuse Training: Not Just for Medicare Advantage Plans - 01/27/2017

Medicare requires annual fraud, waste, and abuse training for physicians contracted with any Medicare Advantage plan and their staff. But all practices should provide this type of training to all employees, regardless of health plan participation, says TMA.


Accommodation of Persons With Limited English Proficiency - 01/24/2017

On Aug. 8, 2003, the Department of Health and Human Services (HHS) Office for Civil Rights (OCR) published the controversial Revised HHS LEP Guidance (“Guidance”).[1] This document outlines the responsibility that health care providers who receive federal assistance have with regard to treating patients with Limited English Proficiency (LEP.


Guard Your Practice Against Employee Theft - 12/21/2016

Medical practices are especially vulnerable to embezzlement, in part, because they are typically cash businesses. According to a 2009 Medical Group Management Association study, 83 percent of the medical practices polled had been the victim of employee theft or embezzlement. But because medical offices are run by a close-knit staff, it can be hard for a physician to imagine any employees stealing from the practice.


Use Telephone Scripts for Best First Impression and Efficiency - 12/20/2016

One way to ensure a consistent experience for callers to your practice is the use of standard telephone scripts, or outlines for more complex calls.