Can You Hear Me Now? Communicating Across the COVID-19 PPE Chasm - 08/20/2020
With some of our go-to non-verbal skills now rendered ineffective due to personal protective equipment (PPE), a heightened awareness of how we connect with our patients to build trust is essential. Don’t let your PPE distance you more from your patients. Instead, redouble your efforts to foster communication and trust using proven techniques.