Instructions for requesting articles.
Azoulay E et al. Family-physician interactions in the intensive care unit. Crit Care Med. 2004 Nov;32(11):2323-8. Request full-text article.
Boyle D et al. Invite, listen, and summarize: a patient-centered communication technique. Acad Med. 2005 Jan;80(1):29-32. Request full-text article.
Kittler AF et al. Primary care physician attitudes towards using a secure web-based portal designed to facilitate electronic communication with patients. Inform Prim Care. 2004;12(3):129-38.
Kindler CH et al. A quantitative analysis of anaesthetist-patient communication during the pre-operative visit. Anaesthesia. 2005 Jan;60(1):53-9.
Fiscella Ket al. Patient trust: is it related to patient-centered behavior of primary care physicians? Med Care. 2004 Nov;42(11):1049-55. Request full-text article.
Dacre J et al. Communication skills training in postgraduate medicine: the development of a new course. Postgrad Med J. 2004 Dec;80(950):711-5.
Shetter AG. The fundamentals of patient assessment: the importance of the examination and the patient relationship. Clin Neurosurg. 2004;51:26-9.
Johnson RLet al. Patient race/ethnicity and quality of patient-physician communication during medical visits. Am J Public Health. 2004 Dec;94(12):2084-90.
Swenson SL et al. Patient-centered communication: do patients really prefer it? J Gen Intern Med. 2004 Nov;19(11):1069-79.
Jardim C. The big deal about small talk. Fam Pract Manag. 2004 Oct;11(9):68. Full-text access .
Wendt E et al. Trust and confirmation in a gynecologic examination situation: a critical incident technique analysis. Acta Obstet Gynecol Scand. 2004 Dec;83(12):1208-15.
Slack WV. A 67-year-old man who e-mails his physician. JAMA. 2004 Nov 10;292(18):2255-61. Request full-text article.
Houston TK et al. Experiences of patients who were early adopters of electronic communication with their physician: satisfaction, benefits, and concerns. Am J Manag Care. 2004 Sep;10(9):601-8.
Katz SJ et al. Crossing the digital divide: evaluating online communication between patients and their providers. Am J Manag Care. 2004 Sep;10(9):593-8.
Rousseau P. Empathy and compassion: where have they gone? Am J Hosp Palliat Care. 2004 Sep-Oct;21(5):331-2.
Gittelman MA et al. Common medical terms defined by parents: are we speaking the same language? Pediatr Emerg Care. 2004 Nov;20(11):754-8.
Scherger JE. E-mail "visits" can save you time. Med Econ. 2004 Sep 17;81(18):37-8, 41. Request full-text article.
Waldren SE et al. Email in clinical care. BMJ. 2004 Oct 16;329(7471):E325-6; discussion E327. Request full-text article.
Waltman RE. It sounded good at the time. Med Econ. 2004 Sep 3;81(17):38-41. No abstract available. Request full-text article.
Weissman DE. Decision making at a time of crisis near the end of life. JAMA. 2004 Oct 13;292(14):1738-43. Request full-text article.
Smith RE. Starting the doctor-patient relationship on the right foot. Fam Pract Manag. 2004 Sep;11(8):55-6. Full-text access.
Picano E. Informed consent and communication of risk from radiological and nuclear medicine examinations: how to escape from a communication inferno. BMJ. 2004 Oct 9;329(7470):849-51. Request full-text article.
Hart A et al. The role of the Internet in patient-practitioner relationships: findings from a qualitative research study. J Med Internet Res. 2004 Sep 30;6(3):e36.
Lussier MT et al. Docter-patient communication: taking time to save time. Can Fam Physician. 2004 Aug;50:1087-9.
Delk M et al. PHA co-produces instructional videotape titled "Discussing Unanticipated Outcomes and Disclosing Medical Errors". GHA Today. 2004 Jun-Jul;48(6):6-7.
Lang F et al. Making decisions with families at the end of life. Am Fam Physician. 2004 Aug 15;70(4):719-23. Full-text access.
Ross N. Improving surgical consent. Lancet. 2004 Aug 28;364(9436):812-3.
McCord G et al. Discussing spirituality with patients: a rational and ethical approach. Ann Fam Med. 2004 Jul-Aug;2(4):356-61. Full-text access.
Beach MC et al. What do physicians tell patients about themselves? A qualitative analysis of physician self-disclosure. J Gen Intern Med. 2004 Sep;19(9):911-6.
Beach MC et al. Is physician self-disclosure related to patient evaluation of office visits? J Gen Intern Med. 2004 Sep;19(9):905-10.
Doctor, just let me finish. Harv Health Lett. 2004 Aug;29(10):7. Full-text access.
Deveugele M et al. Is the communicative behavior of GPs during the consultation related to the diagnosis? A cross-sectional study in six European countries. Patient Educ Couns. 2004 Sep;54(3):283-9.
Ford S et al. Communication behaviours of skilled and less skilled oncologists: a validation study of the Medical Interaction Process System (MIPS). Patient Educ Couns. 2004 Sep;54(3):275-82.
Booth N et al. Identification of high-quality consultation practice in primary care: the effects of computer use on doctor-patient rapport. Inform Prim Care. 2004;12(2):75-83. Full-text access .
Guiton G et al. Communication skills in standardized-patient assessment of final-year medical students: a psychometric study. Adv Health Sci Educ Theory Pract. 2004;9(3):179-87.
Lutton ME. Sticking the landing: how to create a clean end to a medical visit. Fam Pract Manag. 2004 Jul-Aug;11(7):51-3. Full-text access.
Levine SR. Talk is cheap. Communication reduces costly medical errors. Mater Manag Health Care. 2004 Jul;13(7):27-8. Full-text access.
Kim SS et al. The effects of physician empathy on patient satisfaction and compliance. Eval Health Prof. 2004 Sep;27(3):237-51.
Mazor KM et al. Communicating with patients about medical errors: a review of the literature. Arch Intern Med. 2004 Aug 9-23;164(15):1690-7. Request full-text article.
Hassol A et al. Patient experiences and attitudes about access to a patient electronic health care record and linked web messaging. J Am Med Inform Assoc. 2004 Nov-Dec;11(6):505-13.
Wells T et al. The patients' written word: a simple communication aid. Patient Educ Couns. 2004 Aug;54(2):197-200.
Wood J et al. Patient, faculty, and self-assessment of radiology resident performance: a 360-degree method of measuring professionalism and interpersonal/communication skills. Acad Radiol. 2004 Aug;11(8):931-9.
Cegala DJ et al. Physicians' and patients' perceptions of patients' communication competence in a primary care medical interview. Health Commun. 2004;16(3):289-304.
D'Alessandro DM et al. A pediatric digital storytelling system for third year medical students: the virtual pediatric patients. BMC Med Educ. 2004 Jul 19;4(1):10. Full-text access.
Sands DZ. Help for physicians contemplating use of e-mail with patients. J Am Med Inform Assoc. 2004 Jul-Aug;11(4):268-9. Full-text access.
Disclosure of errors preferred by patients. J Fam Pract. 2004 Jul;53(7):525-6. No abstract available. Full-text access.
Alexander GC et al. Barriers to patient-physician communication about out-of-pocket costs. J Gen Intern Med. 2004 Aug;19(8):856-60.
Gerstle RS. E-mail communication between pediatricians and their patients . Pediatrics. 2004 Jul;114(1):317-21. Full-text access.
Rees C et al. Medical students' views and experiences of methods of teaching and learning communication skills. Patient Educ Couns. 2004 Jul;54(1):119-21.
Rosen J et al. A new approach to developing cross-cultural communication skills. Med Teach. 2004 Mar;26(2):126-32. Full-text access.
Gandey A. Actor teaches clinicians to communicate. CMAJ. 2004 Jun 8;170(12):1779. Full-text access.
Sonnenberg A. Exploring how to tell the truth and preserve hope: can a balance between communication and empathy be calculated? Clin Gastroenterol Hepatol. 2004 Jun;2(6):518-22.
Kalet A et al. Teaching communication in clinical clerkships: models from the macy initiative in health communications. Acad Med. 2004 Jun;79(6):511-20. Request full-text article.
Egener B et al. Satisfying the patient, but failing the test. Acad Med. 2004 Jun;79(6):508-10. Request full-text article.
Hussain N et al. Access, attitudes, and concerns of physicians and patients toward e-mail use in health-related communication. Tex Med. 2004 Mar;100(3):50-7. Request full-text article.
Weiss N. E-mail consultation: clinical, financial, legal, and ethical implications. Surg Neurol. 2004 May;61(5):455-9; discussion 459.
Berger JT et al. Humor in the physician-patient encounter. Arch Intern Med. 2004 Apr 26;164(8):825-30. Request full-text article.
Delbanco T et al. Electrons in flight--e-mail between doctors and patients. N Engl J Med. 2004 Apr 22;350(17):1705-7. Request full-text article.
Scherger JE. Online communication with patients: making it work. Fam Pract Manag. 2004 Apr;11(4):73-4. Full-text access.
White CB et al. A content analysis of e-mail communication between patients and their providers: patients get the message. J Am Med Inform Assoc. 2004 Jul-Aug;11(4):260-7. Full-text access.
Scherger JE. Communicating with your patients online. Fam Pract Manag. 2004 Mar;11(3):93-4. Full-text access.
Mazor KM et al. Health plan members' views about disclosure of medical errors. Ann Intern Med. 2004 Mar 16;140(6):409-18. Full-text access.
Gallagher TH et al. A prescription for protecting the doctor-patient relationship. Am J Manag Care. 2004 Feb;10(2 Pt 1):61-8.
Using technology to improve patient-physician communication. Dis Manag Advis. 2004 Jan;10(1):1-4.
Iezzoni LI et al. Communicating about health care: observations from persons who are deaf or hard of hearing. Ann Intern Med. 2004 Mar 2;140(5):356-62. Full-text access .
Rabinowitz I et al. Length of patient's monologue, rate of completion, and relation to other components of the clinical encounter: observational intervention study in primary care. BMJ. 2004 Feb 28;328(7438):501-2. Request full-text article.
Winn P et al. Improving communication among attending physicians, long-term care facilities, residents, and residents' families. J Am Med Dir Assoc. 2004 Mar-Apr;5(2):114-22.
Slakey DP et al. Factors affecting patient-physician communication via the Internet. J Healthc Inf Manag. 2004 Winter;18(1):81-5.
Clack GB et al. Personality differences between doctors and their patients: implications for the teaching of communication skills. Med Educ. 2004 Feb;38(2):177-86.
Kramer AW et al. Acquisition of communication skills in postgraduate training for general practice. Med Educ. 2004 Feb;38(2):158-67.
Lussier MT et al. The medical interview: setting, nonverbal language, and social roles. Can Fam Physician. 2004 Jan;50:45-7.
Lussier MT et al. Doctor-patient communication: introduction to series. Can Fam Physician. 2004 Jan;50:43, 45.
Fallowfield L et al. Communicating sad, bad, and difficult news in medicine. Lancet. 2004 Jan 24;363(9405):312-9. Request full-text article.
Kidd J et al. Promoting patient participation in consultations: a randomised controlled trial to evaluate the effectiveness of three patient-focused interventions. Patient Educ Couns. 2004 Jan;52(1):107-12.
Harrington J et al. Improving patients' communication with doctors: a systematic review of intervention studies. Patient Educ Couns. 2004 Jan;52(1):7-16.
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