It’s always a pleasant surprise to get a positive response from a government office; it’s nearly amazing to have that happen within just two days of sending a complaint.
Earlier this month, TMA and the Texas Pediatric Society; Texas Academy of Family Physicians; and American College of Physicians, Texas Chapter, wrote the U.S. Department of Health and Human Services (HHSC) to complain about an obvious problem with its new online Flu Vaccine Finder.
The web app does not acknowledge the medical home as the first place to seek flu shots and appears to be populated primarily with freestanding and grocery-store pharmacies that provide the influenza vaccine. “Your point is well taken, and we are already exploring options to resolve the oversight,” an HHSC official answered just two days later. “The finder will become even more important later this year or early in 2013 when the finder will be expended beyond flu vaccine(s) to provide information about the availability of nearly a dozen adult vaccines.” We’ll follow up to make sure that happens.