|
I. Privacy Basics
- Confidentiality
- Nondisclosure of Confidential Information Agreement
- Patient Confidentiality
- Release of Information under Permissive Disclosure
- Release of Information under Authorization
- Privacy Practices Overview
- Notice of Privacy Practices
- Sample Notice of Privacy Practices [Specialty]
- Sample Notice of Privacy Practices [Primary Care]
- Sample Notice of Privacy Practices [Spanish]
- Privacy Officer
- Sample Job Description: Privacy Officer
- Response to Privacy Investigations
- Waiver of Rights
- Patient Privacy Complaints
- Mitigation of Privacy Lapses
- Business Associates
Top of Page
Part II. Patient Relations
- Patient Rights and Responsibilities
- Notice of Patient Rights and Responsibilities
- Obtaining Patient Information
- Appointments
- Use of Sign-in Sheets
- Calling Patients from the Waiting Room
- Missed Appointments
- Non-compliant Patients
- General Patient Complaints
- Employee/Patient Conflicts
- Patient Allegations of Abuse by Employees
- Termination of the Physician/Patient Relationship
Top of Page
Part III. Communication
- Accommodating Reasonable Requests for Confidential Communications
- Telephone Procedures
- Tracking Consultations and Diagnostic Procedures
- Consultation and Diagnostic Tracking form
- Telephone Security Measures
- Third-Party Calls about Patients
- Disclosures to Families and Loved Ones
- Communications Regarding Minors
- Translation Services
- E-mail
Top of Page
Part IV. Medical Records
- General Guidelines for Medical Records
- Electronic Records
- Consent for Treatment
- Consent for Procedure/Treatment Form
- Record of Patient Education Form
- Special Consent Forms
- Consent for Medical/Surgical Procedures
- Consent for Hysterectomy
- Consent for Hysterectomy [Spanish]
- Consent for Radiation Therapy
- Patient Amendment of Records
- Documenting Patient Medications
- Retention and Destruction of Medical Records
Top of Page
Part V. Release of Patient Information
- Release of Medical Records
- Medical Records Release Form
- Fax Cover Sheet
- Disclosure of Mental Health Care Records
- Accounting of Disclosures
- Mandatory Disclosures
- Reportable Diseases in Texas
- Listing of Reportable Diseases in Texas
- Suspected Abuse, Neglect, and Exploitation
- Notice to Adult Victims of Family Violence
- PHI Release Form
- Responding to Law Enforcement
- Subpoenas
- Third-Party Audits of Medical Records
- De-Identification of Records
- Limited Data Set Records
Top of Page
Part VI. Financial Operations
- Billing Compliance
- Billing Compliance Officer
- Billing Audits
- Financial Integrity/Open Communications
- Billing Staff Education
- Internal Control Procedures
- Petty Cash
- Collecting at the Time of Service
- Patient Financial Policy Sheet
- Assignment of Benefits Form
- Financial Arrangement Form
- Credit Card Payment Form
- Medicare Waiver
- Accident Treatment Authorization Form
- Billing the Patient
- Collection Letter: Overdue Account
- Collection Letter: 60 Days Past Due
- Collection Letter: Final Notice
- Notice of Bad Check
- Medicare/Medicaid Newsletters
- Payables and Receivables
- Daily Collections Worksheet
- Charity Care
- Write-offs
- Professional Courtesy
- Collection Agencies
- Overpayments
Top of Page
Part VII. Insurance
- Insurance Coverages
- Managed Care Contract Management
- Managed Care Organization Basic Information Form
- Insurance Plan/Network Profile Data Summary Form
- Procedure Analysis Report Form
- Insurance Filing and Follow Up
- Pre-Authorization Form
- How to File a Clean Claim
- Request for 45-day Claim Resolution
- Appealing Claim Denials
- Sample letter - request for appeal
- Sample letter to carrier w/several outstanding claims
- Sample letter -denial based on Claim Check edits
- Independent Review Organization
- Small Claims Court
- Workers’ Compensation
Top of Page
Part VIII. Patient/Office Safety
- General Sanitation and Safety
- Adverse Reactions to Medical Treatment
- Patient Injuries
- Accident/Incident Reporting
- Accident/Incident Report form
- Maintaining Drug Records
- Equipment Use and Electrical Safety
- Fire Safety and Prevention Plan
- Emergency Action Plans
- Medical Services and First Aid
- Ergonomics
- Indoor Air Quality
- Job-Related Stress
- Workplace Violence Prevention
- Employee Injury Reporting
Top of Page
Part IX. Employee Issues
- Drug Free Workplace
- Consent for Chemical Substance Screening
- Harassment
- Information Systems
- Search and Inspection
- Search and Inspection Consent Form
- Dress Code
- Phone Calls
- Employment Categories
- Hours
- Time Cards/Sheets
- Sick Leave
- Family and Medical Leave Act
- Paid Holidays and Vacation
- Jury Duty
- Funeral Leave
- Ending Employment
- COBRA
Top of Page
Part X. Employer Issues
- Disclaimer
- Equal Opportunity
- Job Descriptions
- Employment Process
- Employment Applications*
- Employment Application
- Confirmation of Job Offer
- Interviews
- Checking References
- Telephone Reference Check
- Licensure
- Disciplinary Actions
- Performance Appraisals
- Performance Appraisal Form
- Workers' Compensation
Top of Page
Last Published: 4/6/2005 Print this page
|