• Novitas Resource Center

      • Local Medicare Coverage Guidance on Drugs and Biologicals

        Novitas Solutions has published a local coverage article regarding drugs and biologicals, effective Dec. 17, 2012.
    • TrailBlazer to Novitas Transition Resources

      • Novitas Contact Center


        Contact Novitas Solutions with questions at:

        (855) 252-8782

        Monday - Friday
        8am - 5pm CT and MT 
         
      • Novitas Website Links


        1) IVR Flow Guide: Easily navigate Novitas' phone system.  

        2) Medical Policy Search: Search by CPT and ICD-9 code or key word.  

        3) CMS Fee Schedule
         
      • Hot Topics for Novitas


        Review the latest information identified as Medicare hot topics, including the top 10 requested pages and other popular links.
      • Questions?


        TMA Knowledge Center is always ready to help.

        Phone: 1-800-880-7955 
    • Articles on Novitas Transition

      • Medicare Enrollment Accepts Electronic Documents, Signatures
        Medicare enrollment can be completely paperless when you use PECOS, the online enrollment system.
      • Make Sure Novitas Can Open Your CDs
        If you need to send medical records to Novitas Solutions, the Medicare payer for Texas, make sure Novitas can access the encrypted information.
      • Novitas Webinars Help With Puzzling Coding Topics
        Did you know Novitas offers free webinars about coding for Medicare Part B and other topics? The March 2014 schedule includes three topics that TMA often receives questions about.
      • Problem Pile-Up
        Novitas Solutions Inc. took over from TrailBlazer Enterprises as Texas' Medicare carrier more than a year ago. But ongoing frustrations with customer service shortfalls, enrollment delays, and heavy auditing practices, among other complaints, have Texas physicians giving the contractor a shabby report card. They say the bad grades still add up to too many hassles and payment problems and not enough answers.
      • How's Novitas Doing?
        Medicare wants to know what you think of the job Novitas Solutions is doing administering the Medicare program in Texas.
      • How to Report Medicare Split Post-Operative Care
        What is the correct way to report split post-operative care on a Medicare claim? (Tips from Novitas)
      • Novitas ADR Letters: A Mailing Delay
        For Additional Documentation Request (ADR) letters from Novitas Solutions dated April 1 to April 12, 2013, you have 30 days from the date you receive the letter to respond to the request.