Message content can include patient information, such as diagnosis, test results, or medical history. Physicians can also add a high-resolution image of an EKG, an x-ray, lab report, or anything that can be photographed with a smartphone to the message.
Messages can then be sent using the app’s messaging priority system. Physicians can assign each message a 5-minute, 30-minute, or normal response time. “If the recipient does not answer the message within 5 minutes or if the message does not get to the doctor, you will then get a message back stating that it did not make it,” says Dr. Gueramy. “You can see and hear that the message you receive is different from any other text.”
All messages sent using DocbookMD
meet HIPAA requirements for encryption and the security of protected health information. This is accomplished through technology that keeps everything encrypted on the DocbookMD server. Messages are not downloaded to the phone, but are viewed from the phone.
Additionally, DocbookMD is a closed network. Only physicians have access to the app. Physicians also must sign a HIPAA agreement before using DocbookMD.